IT Services

Audio / Video

We offer TV / Monitor instillations in all environments and all locations. Scio has extensive construction knowledge that gives our TV installers a omni prospective of the projects. Indoor setups commercial or residential as well as outdoor instillations to cover the gambit. If a motorized screen and projector are called for, Scio has installed hundreds in many business and homes. We even have interactive floor experience, we are experts. If a 85″ interactive tab, 155″ conference, 65″ living room, digital menus, we can work with you and get you the best equipment for you budget and the best installers. All you have to do is call us and we will handle the rest.

(Lemonade – San Francisco)

(Memorial Stadium Cal – Berkeley)

(Caines – Roseville)

(CCSF Bookstore – San Francisco)

(Memorial Stadium Cal – Berkeley)

(Planet Fitness – Sacramento)

(Metro PCS Stores – Northern California)

(Urban Outfitters, PVM – Emeryville)

(Disney Stores Video – Northern California)

RF / Cellular

Metro Cells, Antenna , Satellites, all under our expertise with some training our cabling know how came in handy for many customers like Alcatel Lucent, Universities, Dish customers. There are many times a tech is need to adjust a azimuth or install a metro cell in a dead phone area. Scio is who you need to call if any of these needs are familiar to you.

(49er Camp – Auburn)

(Hilton – San Francisco)

(Rooftop – San Francisco)

De-Install / Moving

Sometimes you have to move and Scio is there to help, call us!

(Gucci – Livermore)

(Tiffany’s – San Francisco)

Help Desk & User Support

Just because your office closes does not mean that your network does. Our 24/7 help desk and user support system assures our clients that we are here when you need us, not just when it is convenient. And when a crisis happens during peak business hours, you want a partner you can rely on to get the problem resolved and mitigate any disruption.

IT issues will happen to nearly everyone, and SCIO Info Tech treats your IT crisis as our own. We are committed to quickly address issues remotely or on site. Our help desk and user support will get you back running smoothly because SCIO understands that business functions only when your network does.

IT Management

IT Management is essentially delegating your IT needs to trusted professionals at SCIO Info Tech, thus allowing you to return to the business you know best.

We carefully plan a strategy to implement any necessary additions or changes to your network infrastructure. We add industry-leading security and backup protocols to protect your business, clients, and network. We then shift gears to maintaining and improving your network to dramatically reduce your technology expenditures.

KIOSKS / ATM

America has seen a swift rise in the number of self-serve kiosks. As much of the country quickly adjusted to self check-out machines at grocery stores, our increasing comfort level in managing a purchase compelled many business leaders to consider automating more interaction.

Imagine a DMV with no line because self-serve kiosks allow consumers easy and immediate access. Although this is not entirely a reality yet, our team has helped to develop and maintain self-serve kiosks inside of DMV locations to deal with a limited number of needs. Businesses are constantly experimenting with kiosks to replace conventional sales methods, from self-serve wine bars to interactive real estate modeling. These practical and exciting applications are just one example of how SCIO Info Tech is an industry leader in kiosk and ATM design, installation and maintenance.

For retail ATM installations or service, or if you believe your company could integrate self-serve kiosk solutions, please call our team so we can help you expand your revenue potential.

Managed Services

Business with no internal tech department sometimes are overwhelmed by service providers telling them its their responsibility. To have someone, well that someone is Scio. We are sometimes referred by the large companies Comcast, ATT, Wave, but by third party so inflated cost of not knowing how to call us direct costs. Our data systems, life cycle management, and security can be addressed from one place allowing savings of both cost and time.

Network Architecture

SCIO Info Tech is the trusted choice for new or existing network architecture. For existing business, the rapid pace of technology creates a constant environment of challenges. IT solutions and IT security are evolving perpetually to meet the demands of a competitive landscape and the ever-present threat of malicious attacks. Only through well-designed and secure network architecture can businesses function without disruption. For new businesses, creating the most efficient network infrastructure is paramount to avoiding critical downtime and increased technology costs, both initially and in the future.

The pillars of SCIO Info Tech’s network architecture are:

• Initial complete network assessment
• Designing and developing the network
• Integrating your budget parameters and long-term business plan into our design
• Using our acquisition power to locate and install the most appropriate hardware and software
• Development of any necessary applications
• Expert custom programming
• Implementation, testing and calibration
• Training and oversight
• Network management and maintenance

Security Systems & CCTV

Alarm to CCTV Scio works with Venders from Scarsdale to Flir to Fire Rover, the intricate gamut of products and services are consolidated under one umbrella for your time and money. With the remote technology our team is your round-the-clock assistant to all problems. Gone are the days of static on-site devices now the interactive age can give you the power of being present virtually. Round the clock threats from physical to online, keep track of all points of intrusion with reliability and accountability. SCIO’s team can remotely analyze and audit your network hardware, from firewalls to routers all the way to individual workstations and online cameras.From security systems that intergrate fire to stand alone residential systems. From thermal cameras or sound enabled POE, our experience is here to assist you in navigating the digital security options.

Structured Cabling

No matter how technology evolves, networks are still comprised of essentially the same building blocks. The difference is: the building blocks are getting better and more components are now able to integrate into an overall network.

Formerly independent systems such as fire alarms, phone lines, temperature control, video surveillance and security are now integrated, often through structured cabling. Structured cabling is a standardized approach to data and voice communication within large or multiple buildings. The benefit of structured cabling are many, and include greatly reduced maintenance, construction, relocation and repair costs. By incorporating a standardized system of cabling and connections, individual upgrades and repairs are simple and inexpensive. We guarantee our cabling and comes with certification. Call us for any “Structured Cabling” needs!

(Undisclosed Science Lab – Sacramento)

(CTA – Sacramento)

(Hospital – San Jose)

(Bank – San Francisco)

(Cracker Barrel – Sacramento)

(Bed Bath& Beyond – San Louis Obispo)

(Dennys Jackson)

(Starbucks New Stores – California)

Office Solutions

The challenge of specialists is that simpler equipment seems too mundane. We understand that desktop and laptop computers, copiers, printers and office equipment are the front line of your business. Each office component must be functioning at its peak and must work in conjunction with the larger IT network.

SCIO Infotech experts handle all aspects of office IT, including acquisition, integration/installation, configuration, service and management. Our office expertise is another example of our 360 degree approach and our promise to be a single source solution for your IT needs.

Point-of-Sale (POS) Systems

The team at SCIO Info Tech is trusted by some of the world’s leading retail brands for Point-of-Sale (POS) systems. Choosing the best POS system for your company depends on a variety of factors. From casinos to coffee shops, boutiques to bars, SCIO understands which POS equipment and software will best serve your needs.

We start with a consultation to determine your desired output, budget, required and desired functions. From this foundation we create a network design to map out your system and customize it to your facility. We procure equipment, assist in any pre-wiring, and complete the installation. Next, we test and troubleshoot the system, complete training, and oversee the system launch. Finally, we help maintain, monitor, and service the system to ensure your business functions without critical interruptions.

If you have questions about your existing POS system, or simply want more information from a point-of-sale expert, feel free to shoot out team a call anytime at 518-720-SCIO (7246).

Security

In an age of malicious cyber attacks and ever-present threats to your network, SCIO Info Tech devotes considerable attention to identifying vulnerabilities in your system and protecting your IT infrastructure.

Our layers of protection conform specifically to each client and network. This customized security approach ensures maximum protection at minimal cost. Our IT security experts design solutions to protect against spyware, adware, viruses, malware, Trojan horses, worms, rootkits, and much more. We also understand the danger of hackers and internal threats stemming from malicious or unauthorized access. Our layered plan anticipates all of these threats and more.

Telecom

Telecommunications and Voice over Internet Protocol (VoIP) are critical components of any business. One advantage in telecom and VoIP is experience, because each network is different. No matter the client, each business location has a unique layout, endless variations and ages of equipment, and evolving needs.

That is why we are one of the few companies to specialize in conventional telecom infrastructure and hardware, as well as modern improvements such as VoIP. We use this experience and your specific needs to customize a solution on time and on budget. For installations, repair, upgrades and management, SCIO Infotech is the answer.

Training 

Scio’s outreach mission to assist those around the world is second to none. We are developing vocational approaches as well as training modules for projects and companies. These tools come in the form of visual aids, videos, onsite coaching teams, 1 on 1’s, ebooks with audio readings, and more revolutionary interaction that will change the way people use employment and navigate educational landscapes. We even go beyond education and assist with journeyman positions, internships, job boards, and other integrating structures so that the most important part of education is not forgotten.